Contact
The fastest way to reach me is email:
denialdesk@docsanddeadlines.com
I read everything. I reply to most things within a few days, though it can take longer during busy weeks.
What I'd especially like to hear about
Corrections. If a deadline, a dollar threshold, a form number, a portal screen, or an agency address in one of these guides no longer matches what you ran into, please tell me — ideally with what the letter or the website actually said. Appeal procedures and thresholds change mid-year, and readers who are in the middle of one find the change long before I re-check an article. Corrections get applied and the article's "updated" date is bumped.
Gaps. If you searched for something about a denial, an appeal, or a bill and every result was written for hospital billing staff instead of for you, that is exactly the kind of thing worth writing up. The wording you searched is useful too — it tells me what the page should be called.
Questions about the process. I cannot give legal, medical, tax, or insurance advice, and I won't pretend otherwise. For anything binding you need your plan administrator, your state insurance department or Medicaid agency, Medicare, or a qualified professional. But if you are stuck on a procedural step — which document to ask for, which of two tracks a letter puts you on, where a form is published — ask, and if I can point you to the source that answers it, I will.
What I can't help with
- Reviewing your denial letter, plan document, or bill, or telling you whether your appeal will succeed
- Legal, medical, tax, or insurance advice, or contacting an insurer, employer, or provider on your behalf
- Referrals to law firms, billing advocates, or claim negotiation services
- Requests to publish sponsored posts, paid guest articles, or link insertions
Please do not send medical records, itemized bills, denial letters, or anything else containing your health information or Social Security number. I do not need them to fix a page, and I would rather not hold them. If you are describing a situation, describe it in general terms.
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